Privacy Policy

1. Who We Are

This website is operated by Dr. Andreas Charalambous ("we", "us", "our"), a dental practice based at Adonidos 20, Limassol 3015, Cyprus.

Dr. Andreas Charalambous is the data controller responsible for your personal data under the EU General Data Protection Regulation (GDPR) and the Cyprus Law on the Protection of Natural Persons with regard to the Processing of Personal Data (Law 125(I)/2018).

Contact:
Email: andreascharalampousdent@gmail.com
Phone: +357 97 758 530
Address: Adonidos 20, Limassol 3015, Cyprus

2. What Personal Data We Collect

We only collect personal data that you voluntarily provide to us. This may include:

• Contact information — your name and phone number when you call or message us to enquire about or request an appointment.
• Health information — dental and medical history collected in person at the clinic as part of your treatment. This is classed as special category data under GDPR.
• Email correspondence — if you contact us by email.

This website does not have a contact form. We do not collect any data through the website itself.

3. How We Use Your Information

We use your personal data only for the following purposes:

• To respond to your enquiries and arrange appointments.
• To provide dental treatment and manage your care as a patient.
• To send appointment reminders (by phone or SMS, where agreed).
• To comply with our legal and professional obligations as a dental practice.

We will never sell, rent, or share your personal data with third parties for marketing purposes.

4. Legal Basis for Processing

We process your personal data on the following legal grounds under GDPR:

• Contract performance (Article 6(1)(b)) — to carry out the dental services you have requested.
• Legal obligation (Article 6(1)(c)) — to comply with healthcare regulations and professional standards.
• Vital interests / medical care (Article 9(2)(h)) — for the provision of health care and treatment by a dental professional.
• Legitimate interests (Article 6(1)(f)) — to respond to general enquiries you direct to us.

5. Data Retention

We retain patient records for as long as required by Cyprus healthcare regulations and our professional obligations — typically a minimum of 10 years from the date of the last treatment, or longer if legally required.

General enquiry information (e.g., a phone call or email that did not result in treatment) is retained only as long as necessary to respond to your enquiry.

6. Cookies and Tracking

This website does not use cookies, analytics scripts, tracking pixels, or any other tools that collect data about your visit. No cookie consent banner is necessary.

If we add analytics or tracking tools in the future, this policy will be updated and a cookie notice will be displayed.

7. Third-Party Links

This website contains links to third-party services including:

• Instagram (@dr.andreascharalampous) — operated by Meta Platforms, Inc.
• Google Maps / Google Reviews — operated by Google LLC.

When you follow these links, you leave our website. These third parties have their own privacy policies and we have no control over, or responsibility for, how they use your data. We encourage you to review their policies before interacting with their platforms.

8. Your Rights Under GDPR

As a resident of the EU/EEA, you have the following rights regarding your personal data:

• Right of access — to request a copy of the personal data we hold about you.
• Right to rectification — to ask us to correct inaccurate or incomplete data.
• Right to erasure — to ask us to delete your data, subject to our legal and professional obligations.
• Right to restriction — to ask us to limit how we use your data in certain circumstances.
• Right to data portability — to receive your data in a structured, machine-readable format.
• Right to object — to object to processing based on legitimate interests.

To exercise any of these rights, please contact us at andreascharalampousdent@gmail.com or call +357 97 758 530. We will respond within 30 days.

9. Children's Privacy

We provide dental services to patients of all ages, including children. Where treatment involves a minor, a parent or guardian must provide consent. We do not knowingly collect personal data from children through this website.

10. Complaints

If you believe we have not handled your personal data appropriately, you have the right to lodge a complaint with the Cyprus Commissioner for Personal Data Protection:

• Website: www.dataprotection.gov.cy
• Address: Iasonos 1, 1082 Nicosia, Cyprus
• Phone: +357 22 818 456

We would appreciate the opportunity to resolve any concern directly before you escalate to the regulator — please contact us first.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

Last updated: 20 June 2026